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Amazon brade le prix cet excellent ordi portable HP, c’est le moment de vous faire plaisir
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pubsub.blastersklan.com / slashdot · Friday, 12 April - 16:13 edit · 1 minute
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HP wants you to pay up to $36/month to rent a printer that it monitors
news.movim.eu / ArsTechnica · Thursday, 29 February - 22:51
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HP empêche ses clients d’utiliser des cartouches d’encre concurrentes
news.movim.eu / JournalDuGeek · Saturday, 27 January - 17:00
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HP CEO: Blocking third-party ink from printers fights viruses
news.movim.eu / ArsTechnica · Monday, 22 January - 17:44
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Ces PC soldés ne vous décevront pas
news.movim.eu / Numerama · Monday, 15 January - 11:14
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HP sued (again) for blocking third-party ink from printers, accused of monopoly
news.movim.eu / ArsTechnica · Tuesday, 9 January - 20:46
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Test HP Spectre Fold : un beau sandwich d’innovation vendu à prix d’or
news.movim.eu / JournalDuGeek · Thursday, 4 January - 17:00
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Microsoft releases downloadable tool to fix phantom HP printer installations
news.movim.eu / ArsTechnica · Tuesday, 19 December - 20:16 · 1 minute
HP "sought to take advantage of customers' sunk costs," printer owners claimed this week in a class action lawsuit against the hardware giant. The Register: Lawyers representing the aggrieved were responding in an Illinois court to an earlier HP motion to dismiss a January lawsuit. Among other things, the plaintiffs' filing stated that the printer buyers "never entered into any contractual agreement to buy only HP-branded ink prior to receiving the firmware updates." They allege HP broke several anti-competitive statutes, which they claim: "bar tying schemes, and certain uses of software to accomplish that without permission, that would monopolize an aftermarket for replacement ink cartridges, when these results are achieved in a way that 'take[s] advantage of customers' sunk costs.'" In the case, which began in January, the plaintiffs are arguing that HP issued a firmware update between late 2022 and early 2023 that they allege disabled their printers if they installed a replacement cartridge that was not HP-branded. They are asking for damages that include the cost of now-useless third-party cartridges and an injunction to disable the part of the firmware updates that prevent the use of third-party ink.
Read more of this story at Slashdot.
We Never Agreed To Only Buy HP Ink, Say Printer Owners
Enlarge / The HP Envy 6020e is one of the printers available for rent. (credit: HP )
HP launched a subscription service today that rents people a printer, allots them a specific amount of printed pages, and sends them ink for a monthly fee. HP is framing its service as a way to simplify printing for families and small businesses, but the deal also comes with monitoring and a years-long commitment.
Prices range from $6.99 per month for a plan that includes an HP Envy printer (the current model is the 6020e) and 20 printed pages. The priciest plan includes an HP OfficeJet Pro rental and 700 printed pages for $35.99 per month.
HP says it will provide subscribers with ink deliveries when they're running low and 24/7 support via phone or chat (although it's dubious how much you want to rely on HP support ). Support doesn't include on or offsite repairs or part replacements. The subscription's terms of service ( TOS ) note that the service doesn't cover damage or failure caused by, unsurprisingly, "use of non-HP media supplies and other products" or if you use your printer more than what your plan calls for.
Last Thursday, HP CEO Enrique Lores addressed the company's controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television , he said, "We have seen that you can embed viruses in the cartridges. Through the cartridge, [the virus can] go to the printer, [and then] from the printer, go to the network."
That frightening scenario could help explain why HP, which was hit this month with another lawsuit over its Dynamic Security system , insists on deploying it to printers.
Dynamic Security stops HP printers from functioning if an ink cartridge without an HP chip or HP electronic circuitry is installed. HP has issued firmware updates that block printers with such ink cartridges from printing, leading to the above lawsuit ( PDF ), which is seeking class-action certification. The suit alleges that HP printer customers were not made aware that printer firmware updates issued in late 2022 and early 2023 could result in printer features not working. The lawsuit seeks monetary damages and an injunction preventing HP from issuing printer updates that block ink cartridges without an HP chip.
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HP has used its "Dynamic Security" firmware updates to "create a monopoly" of replacement printer ink cartridges, a lawsuit filed against the company on January 5 claims. The lawsuit, which is seeking class-action certification, represents yet another form of litigation against HP for bricking printers when they try to use ink that doesn't bear an HP logo.
The lawsuit ( PDF ), which was filed in US District Court in the Northern District of Illinois, names 11 plaintiffs and seeks an injunction against HP requiring the company to disable its printer firmware updates from preventing the use of non-HP branded ink. The lawsuit also seeks monetary damages greater than $5,000,000 and a trial by jury.
The lawsuit focuses on HP printer firmware updates issued in late 2022 and early 2023 that left users seeing this message on their printers when they tried to print with non-HP ink:
Enlarge / The HP LaserJet M106w is one of the printer models that is mysteriously appearing for some users in Windows 10 and 11. (credit: HP)
Earlier this month, Microsoft disclosed an odd printer bug that was affecting some users of Windows 10, Windows 11, and various Windows Server products. Affected PCs were seeing an HP printer installed, usually an HP LaserJet M101-M106, even when they weren’t actually using any kind of HP printer. This bug could overwrite the settings for whatever printer the user actually did have installed and also prompted the installation of an HP Smart printer app from the Microsoft Store.
Microsoft still hasn't shared the root cause of the problem, though it did make it clear that the problem wasn't HP's fault. Now, the company has released a fix for anyone whose PC was affected by the bug, though as of this writing it requires users to download and run a dedicated troubleshooting tool available from Microsoft's support site.
The December 2023 Microsoft Printer Metadata Troubleshooter Tool is available for all affected Windows versions, and it will remove all references to the phantom HP LaserJet model (as long as you don't actually have one installed, anyway). The tool will also remove the HP Smart app as long as you don't have an HP printer attached and the app was installed after November 25, presumably the date that the bug began affecting systems. These steps should fix the issue for anyone without an HP printer without breaking anything for people who do use HP printers.