• chevron_right

      Newsletter: Voicemail Changes, Opt-in Jabber ID Discoverability

      Stephen Paul Weber · Thursday, 29 September, 2022 - 15:00 edit · 2 minutes

    Hi everyone!

    Welcome to the latest edition of your pseudo-monthly JMP update!

    In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

    This month sees the release of Cheogram Android 2.10.10-2, based on a new upstream version and with many bugfixes and small improvements, especially around the Command UI. We also now have our own F-Droid repositories for quick update of official builds from us. We have a repository for releases and for those who want to help testing new features as they are developed we also have a repository for pre-releases.

    Some JMP customers forward their calls to another voicemail service, or otherwise do not have need for the JMP voicemail.  This month we added an official option to the Configure Calls command that allows disabling voicemail completely for users who need this.

    The default voicemail outgoing message has been changed from saying “a user of JMP.chat” to specifying what JMP number has been reached.  Anyone with a name or nickname or custom voicemail greeting set is not affected by this change.

    As a small improvement for multi-account billing users, renewal transactions now specify what number is being renewed by the transaction.

    Cheogram (and thus JMP) is now allowing all users to opt-in to Jabber ID discoverability.  This is to allow users to discover the true Jabber ID behind a phone number so they can upgrade to end-to-end encryption, video calling, high quality media sharing, etc.  This is opt-in only, and most features that make use of this are not built yet, but we wanted to give people the option to express their consent now.  This is done as part of the registration process.  For existing users, if you do not want to opt in, there is nothing you need to do.  If you wish to opt in, simply run the Register command, choose JMP, and it will ask for your consent (it will show if you use the bot as Current Value true for technical reasons, but do not worry it is set to false unless you explicitly answer yes to that question.)

    This month we have also made some progress with the early test phase launch of our data-only SIM and eSIM program.  The program is slowly rolling out to the waiting list over the course of the next month, as we gather data and feedback from early users.  If you are interested, adding your Jabber ID to the waiting list is still the best way.  We have also heard the interest in having these available for people who are not otherwise JMP customers, and hope to have that ready for testing soon as well.

    To learn what’s happening with JMP between newsletters, here are some ways you can find out:

    Thanks for reading and have a wonderful rest of your week!

    • chevron_right

      Newsletter: Voicemail Changes, Opt-in Jabber ID Discoverability

      Stephen Paul Weber · Thursday, 29 September, 2022 - 15:00 edit · 2 minutes

    Hi everyone!

    Welcome to the latest edition of your pseudo-monthly JMP update!

    In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

    This month sees the release of Cheogram Android 2.10.10-2, based on a new upstream version and with many bugfixes and small improvements, especially around the Command UI. We also now have our own F-Droid repositories for quick update of official builds from us. We have a repository for releases and for those who want to help testing new features as they are developed we also have a repository for pre-releases.

    Some JMP customers forward their calls to another voicemail service, or otherwise do not have need for the JMP voicemail.  This month we added an official option to the Configure Calls command that allows disabling voicemail completely for users who need this.

    The default voicemail outgoing message has been changed from saying “a user of JMP.chat” to specifying what JMP number has been reached.  Anyone with a name or nickname or custom voicemail greeting set is not affected by this change.

    As a small improvement for multi-account billing users, renewal transactions now specify what number is being renewed by the transaction.

    Cheogram (and thus JMP) is now allowing all users to opt-in to Jabber ID discoverability.  This is to allow users to discover the true Jabber ID behind a phone number so they can upgrade to end-to-end encryption, video calling, high quality media sharing, etc.  This is opt-in only, and most features that make use of this are not built yet, but we wanted to give people the option to express their consent now.  This is done as part of the registration process.  For existing users, if you do not want to opt in, there is nothing you need to do.  If you wish to opt in, simply run the Register command, choose JMP, and it will ask for your consent (it will show if you use the bot as Current Value true for technical reasons, but do not worry it is set to false unless you explicitly answer yes to that question.)

    This month we have also made some progress with the early test phase launch of our data-only SIM and eSIM program.  The program is slowly rolling out to the waiting list over the course of the next month, as we gather data and feedback from early users.  If you are interested, adding your Jabber ID to the waiting list is still the best way.  We have also heard the interest in having these available for people who are not otherwise JMP customers, and hope to have that ready for testing soon as well.

    To learn what’s happening with JMP between newsletters, here are some ways you can find out:

    Thanks for reading and have a wonderful rest of your week!

    • chevron_right

      Newsletter: Multilingual Transcriptions and Better Voicemail Greetings

      Stephen Paul Weber · Wednesday, 27 July, 2022 - 17:30 · 2 minutes

    Hi everyone!

    Welcome to the latest edition of your pseudo-monthly JMP update!

    In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

    As foreshadowed last month, the new voicemail transcription engine is now live for all customers who have transcription enabled (which it is by default).  This should improve speed and accuracy, and bring support for many more languages to the system.  Let us know if you notice any issues with the new transcriptions.

    From the beginning of the voicemail system we have supported a default text-to-speech greeting if a custom one is not set.  The name used in this greeting is sourced from the customer’s legacy vCard if they have one set up.  We now also support modern vCard4 and PEP Nickname specifications to get this data, which should result in it working for many more people with many more clients.  Check the voicemail FAQ for details.

    Many new JMP customers are also new to Jabber in general, and so our signup process usually suggests one or more free-to-use volunteer-run Jabber services that one can sign up with to get a working Jabber ID.  These services are best-effort by volunteers, and this month one of the ones most popular with our customers experienced an extended outage.  The best protection you can have against any kind of outage at your Jabber service is to have your Jabber ID be attached to a DNS name you control.  With or without your own name, we also include the option for any JMP customer to get an instance hosted by Snikket at no extra charge.  Please contact support if you have any questions about this.

    To learn what’s happening with JMP between newsletters, here are some ways you can find out:

    Thanks for reading and have a wonderful rest of your week!

    • chevron_right

      Newsletter: Multilingual Transcriptions and Better Voicemail Greetings

      Stephen Paul Weber · Wednesday, 27 July, 2022 - 17:30 · 2 minutes

    Hi everyone!

    Welcome to the latest edition of your pseudo-monthly JMP update!

    In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

    As foreshadowed last month, the new voicemail transcription engine is now live for all customers who have transcription enabled (which it is by default).  This should improve speed and accuracy, and bring support for many more languages to the system.  Let us know if you notice any issues with the new transcriptions.

    From the beginning of the voicemail system we have supported a default text-to-speech greeting if a custom one is not set.  The name used in this greeting is sourced from the customer’s legacy vCard if they have one set up.  We now also support modern vCard4 and PEP Nickname specifications to get this data, which should result in it working for many more people with many more clients.  Check the voicemail FAQ for details.

    Many new JMP customers are also new to Jabber in general, and so our signup process usually suggests one or more free-to-use volunteer-run Jabber services that one can sign up with to get a working Jabber ID.  These services are best-effort by volunteers, and this month one of the ones most popular with our customers experienced an extended outage.  The best protection you can have against any kind of outage at your Jabber service is to have your Jabber ID be attached to a DNS name you control.  With or without your own name, we also include the option for any JMP customer to get an instance hosted by Snikket at no extra charge.  Please contact support if you have any questions about this.

    To learn what’s happening with JMP between newsletters, here are some ways you can find out:

    Thanks for reading and have a wonderful rest of your week!

    • chevron_right

      Newsletter: Command UI and Better Transcriptions Coming Soon

      Stephen Paul Weber · Wednesday, 29 June, 2022 - 18:00 · 1 minute

    Hi everyone!

    Welcome to the latest edition of your pseudo-monthly JMP update!

    In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

    This month the team has been hard at work on a new major feature for Cheogram Android: the command UI.  This feature will get rid of the need to configure your account with a clunky chat bot on mobile, replacing it with a fit-for-purpose native UI that can be viewed under the cheogram.com contact.  And because we are implementing it using only open standards, the UI will also work for other command-using entities out there.  The feature is not quite ready for first release, but if you want to come test a pre-release just drop by the chatroom (see below for how to get to the chatroom).

    Almost since the beginning of JMP one of the favourite features has been our voicemail.  Reading your voicemails instead of having to “dial in” somewhere and listen to them is a real advantage for many users.  However, the transcription is far from perfect, sometimes being slow and completely missing support for any language other than English.  We are now testing an alternative engine with anyone who is interested, this new engine gets you the transcription faster and supports dozens of languages.  Come by the chatroom if you want to help test this out before we roll it out as a full replacement.

    To learn what’s happening with JMP between newsletters, here are some ways you can find out:

    Thanks for reading and have a wonderful rest of your week!

    • chevron_right

      Newsletter: Command UI and Better Transcriptions Coming Soon

      Stephen Paul Weber · Wednesday, 29 June, 2022 - 18:00 · 1 minute

    Hi everyone!

    Welcome to the latest edition of your pseudo-monthly JMP update!

    In case it’s been a while since you checked out JMP, here’s a refresher: JMP lets you send and receive text and picture messages (and calls) through a real phone number right from your computer, tablet, phone, or anything else that has a Jabber client.  Among other things, JMP has these features: Your phone number on every device; Multiple phone numbers, one app; Free as in Freedom; Share one number with multiple people.

    This month the team has been hard at work on a new major feature for Cheogram Android: the command UI.  This feature will get rid of the need to configure your account with a clunky chat bot on mobile, replacing it with a fit-for-purpose native UI that can be viewed under the cheogram.com contact.  And because we are implementing it using only open standards, the UI will also work for other command-using entities out there.  The feature is not quite ready for first release, but if you want to come test a pre-release just drop by the chatroom (see below for how to get to the chatroom).

    Almost since the beginning of JMP one of the favourite features has been our voicemail.  Reading your voicemails instead of having to “dial in” somewhere and listen to them is a real advantage for many users.  However, the transcription is far from perfect, sometimes being slow and completely missing support for any language other than English.  We are now testing an alternative engine with anyone who is interested, this new engine gets you the transcription faster and supports dozens of languages.  Come by the chatroom if you want to help test this out before we roll it out as a full replacement.

    To learn what’s happening with JMP between newsletters, here are some ways you can find out:

    Thanks for reading and have a wonderful rest of your week!

    • chevron_right

      You Should Text Before Calling

      pubsub.dcentralisedmedia.com / LifehackerAustralia · Friday, 5 February, 2021 - 17:30 · 3 minutes

    Most of the time, talking on the phone is an inconvenience. There are less intrusive ways to communicate if something isn’t urgent, and picking up the phone can feel like an obligation, dedicating time to a conversation that didn’t need your attention right away.

    That’s why — barring some exceptions — you should try sending a text prior to calling someone on the phone. Even if it seems like an indirect route for getting someone to pay attention, it’ll likely help your relationship with them over the long run.

    Please…Don’t Use Ellipses In Your Text Messages

    I…have…a confession…to make: I think that when you wedge ellipses into texts, you unintentionally rob your message of any linear train of thought.

    Read more

    Calling out of the blue can feel pushy

    Nothing screams “I demand you dedicate time to me” like an impromptu phone call. Even in this time of isolation, people are still busy, with a constant stream of digital notifications and Zoom meeting reminders vying for their attention. A phone call insinuates an immediate demand for another person’s time; a text message nudges the ball along just a little bit, using a polite suggestion to talk more when you get the chance.

    True, people are tethered to their mobile devices, but that doesn’t mean they’re primarily used for actual phone calls. An unexpected buzz in your pocket when you’re changing your baby’s diapers or trying to corral your dog for a walk just adds to the stress of everyday life. The busy person you’re trying to reach will likely want to send your call straight to voicemail.

    People forget to return calls

    This is also true of text messages, but a phone call feels far more temporary and thus likely to escape someone’s memory. A text or email, at the very least, has a longer lifespan. If it’s initially ignored, it lingers in your inbox like an easygoing reminder of what’s on your to-do list. Plus, a text is implicitly less important than a phone call — it requires the recipient’s attention, albeit not at a moment’s notice.

    It might not be a good thing, but the convenience of personal technology has made everyone decidedly lazier. Time is of the essence in basically every aspect of life, so reading a text and typing a response — even if it’s somewhat belated — sounds like a much simpler proposition compared to a call.

    You want someone to actually have the time

    Even though your voice is filtered through a speaker, a phone call can facilitate some deeper interactions that need more thoughtfulness from the person you’re calling. Having a phone call probably requires even more attention than talking to someone in person — there are no facial cues, or shared visual experience to rally around. From the caller’s perspective, you’re doing yourself a disservice by buzzing someone without due notice.

    If you need someone’s full attention, sending them a text is a less intrusive way of letting them know. Especially if you need to discuss something personal or important, you can’t expect someone to have the time to drop everything and focus on your needs. While that’d be nice, we can’t all be so lucky.

    There are exceptions

    Obviously, there are times when a phone call is warranted due to unforeseen and extreme circumstances. If you have to deliver some tragic news, for example, it might merit a call, given that you’d like to add a human touch to the conversation. (Emergencies that require an immediate response also fall into this category, obviously).

    For some people, there’s an understanding of who falls into a small list of people who are allowed to call at any time. These are the people closest to you, whom you find it extremely hard to be bothered by. What’s more, you understand that these people will understand if you aren’t immediately available to talk, since you ostensibly have such a strong bond already.

    But these folks are few and far between, and in any case, they might just text you to schedule a conversation for later.

    The post You Should Text Before Calling appeared first on Lifehacker Australia .