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      Next UK government should introduce scams legislation, says City lobby groups

      news.movim.eu / TheGuardian · 04:00

    Groups want big tech social media firms to pay up to £40m a year to reimburse customers after years of shouldering cost of fraud

    A leading City lobby group is calling on the next government to bring in scams legislation that forces big tech and social media companies to cough up to £40m a year to reimburse customers and fight fraud on their platforms.

    The demand came in a ‘financial services manifesto’ released by UK Finance, which represents banks, payments companies and other financial firms.

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      Demand for Taylor Swift’s UK tour could fuel summer ticket fraud bonanza

      news.movim.eu / TheGuardian · Tuesday, 21 May - 23:01

    ‘Purchase scams’ often pegged to big events, warns UK Finance’s annual fraud report

    The clamour to secure tickets for Taylor Swift’s sold-out UK shows is expected to fuel a summer fraud bonanza as figures showed a “staggering” £1.2bn was stolen from unwitting consumers in 2023.

    Swift’s Eras tour, which arrives in the UK in June, and the Olympic Games , are contenders for biggest ticketing scam of the year. The warning, from industry group UK Finance, came as its annual fraud report revealed that the number of people succumbing to a “purchase scam” in 2023 soared.

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      Dell warns of “incident” that may have leaked customers’ personal info

      news.movim.eu / ArsTechnica · Thursday, 9 May - 18:40 · 1 minute

    Signage outside Dell Technologies headquarters in Round Rock, Texas, US, on Monday, Feb. 6, 2023.

    Enlarge (credit: Getty )

    For years, Dell customers have been on the receiving end of scam calls from people claiming to be part of the computer maker’s support team. The scammers call from a valid Dell phone number, know the customer's name and address, and use information that should be known only to Dell and the customer, including the service tag number, computer model, and serial number associated with a past purchase. Then the callers attempt to scam the customer into making a payment, installing questionable software, or taking some other potentially harmful action.

    Recently, according to numerous social media posts such as this one , Dell notified an unspecified number of customers that names, physical addresses, and hardware and order information associated with previous purchases was somehow connected to an “incident involving a Dell portal, which contains a database with limited types of customer information.” The vague wording, which Dell is declining to elaborate on, appears to confirm an April 29 post by Daily Dark Web reporting the offer to sell purported personal information of 49 million people who bought Dell gear from 2017 to 2024.

    The customer information affected is identical in both the Dell notification and the for-sale ad, which was posted to, and later removed from, Breach Forums, an online bazaar for people looking to buy or sell stolen data. The customer information stolen, according to both Dell and the ad, included:

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      Fraud rife on secondhand marketplaces Depop, Preloved, and Shpock

      news.movim.eu / TheGuardian · Thursday, 9 May - 04:00

    Survey of 1,300 buyers found 32% scammed on secondhand marketplace in two years, highlighting scale of APP fraud

    Consumers have been encouraged to be vigilant when shopping online after research showed fraud was rife on secondhand marketplaces, with Depop, Shpock and Preloved named the worst sites, and problems also discovered with industry giants Amazon and eBay.

    A survey of 1,300 buyers by Which?, the consumer champion, found that 32% had been scammed on a secondhand marketplace in the two years to January. The most common ruse involved consumers receiving incorrect goods or nothing at all, while others were delivered an empty package or counterfeit goods.

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      How do we protect teenagers from sextortion scams? - podcast

      news.movim.eu / TheGuardian · Monday, 6 May - 02:00

    Murray Dowey, a 16-year-old from Dunblane, was targeted by a sextortion scammer in the hours before he took his own life. Now his parents are raising awareness of this increasingly prevalent crime. Libby Brooks reports

    On the evening of 29 December, 16-year-old Murray Dowey was with his family in their home in Dunblane, Scotland. As they sat together watching TV, Murray talked about saving up money for a summer holiday with his friends.

    At about 9.30pm, he went up to his bedroom.

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      Taylor Swift fans given ‘urgent warning’ as £1m lost in ticket scams

      news.movim.eu / TheGuardian · Wednesday, 17 April - 11:49

    Lloyds Bank says more than 600 of its customers have been tricked by fraudsters so far

    A rise in fraud cases involving Taylor Swift fans desperate to buy tickets to her sold-out UK shows has prompted Lloyds Bank to issue an “ urgent warning ” after more than 600 of its customers were scammed.

    With the superstar due to arrive in Europe next month , the high street bank said its data suggested that UK fans had lost more than £1m to fraudsters so far.

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      I’m a victim of scammers. But Revolut says ‘no’ to a refund

      news.movim.eu / TheGuardian · Wednesday, 10 April - 06:00

    The company seems to hold me entirely responsible for the fact £40,000 was stolen

    I desperately need help after ­falling victim to a scam resulting in my Revolut business account being emptied of £40,000. The company is refusing a refund.

    It happened in February while I was staying up a mountain in Italy with no internet and a poor mobile phone signal. I declined a call from a hidden number, then took a call from my accountant asking me to pick up the phone to Revolut because there were “some suspicious attempts to access my account”.

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      Millions more in cash needed to fund UK’s open-banking watchdog

      news.movim.eu / TheGuardian · Sunday, 17 March - 12:06

    Exclusive: £10m needed for regulator charged with developing tools to thwart financial crime and protect consumers

    Banks are under pressure to stump up millions of pounds in interim funding for the organisation that polices open banking , with regulators saying the new money is needed to prevent financial crime and protect consumers if things “go wrong”.

    Large banks including NatWest, HSBC, Lloyds and Santander UK were among more than 40 City firms summoned by the Financial Conduct Authority (FCA) last week to discuss a cash injection into Open Banking Limited (OPL), the body that oversees innovation in this area.

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